San Antonio Public Adjuster serves San Antonio, Bexar County, and surrounding communities in Greater San Antonio. We do not operate storefront offices; we come to the damaged property, inspect it, document the loss, and work the claim with your insurer from there. The sections below describe the areas we cover and the kinds of weather each has actually recorded, based on the NOAA National Centers for Environmental Information (NCEI) Storm Events Database.
Want to see reported events near a specific location? Search any city or ZIP code with our storm lookup tool, or browse Bexar County storm history.
San Antonio: our primary service area
Most of our work happens inside San Antonio city limits, and the NOAA record shows why. Bexar County has logged 618 hail reports since 1957, 203 of them golf ball size (1.75 inches) or larger, with April and May the peak months. On April 12, 2016, a hailstorm crossed the northern half of the city with hail to 4.5 inches near Tezel Rd. and Bandera Rd., and it is widely reported as one of the costliest hailstorms in Texas history. On May 3, 2021, 5.5-inch hail fell near Sayers and China Grove on the east side, the largest in the county record.
Hail is only part of the picture. A May 27, 1997 downburst estimated at over 100 mph damaged roofs across southwest San Antonio. The city sits along the Balcones Escarpment in "Flash Flood Alley," with 420 flash-flood reports in the county record, and Winter Storm Uri in February 2021 left many homes with burst pipes. San Antonio housing ranges from slab-on-grade subdivisions with composition shingle roofs to older pier-and-beam homes in historic districts such as King William, Monte Vista, and Tobin Hill, plus flat and low-slope commercial roofs. Repairs inside the city follow the City's adopted codes and permits; see our San Antonio building codes guide.
Communities we serve
Alamo Heights
An independent city surrounded by San Antonio, north of downtown near the Olmos Basin. NOAA records include 3-inch hail near Austin Hwy. and N. New Braunfels Ave. on April 12, 2016, and a May 2021 thunderstorm that knocked a large tree through a home near Broadway. Mature trees and older homes make tree-impact and roof claims common.
Leon Valley
A city on San Antonio's northwest side along Bandera Rd. It sat in the core of the April 12, 2016 hailstorm, with 3.5-inch hail near Bandera Rd. and Huebner Rd., and has a long list of hail and wind reports since.
Helotes
On the northwest edge of Bexar County where the Hill Country begins. NOAA lists 3-inch hail in Helotes on April 13, 2019 and 3-inch hail at Culebra Rd. and Talley Rd. on May 26, 2025, along with an EF1 tornado nearby in May 2020.
Live Oak
A northeast Bexar County city along I-35 and Loop 1604. NOAA records include a brief EF0 tornado in May 2013 that damaged homes near Judson Rd., and a June 2025 flash flood that flooded homes along Shin Oak Dr.
Converse
A growing city in northeast Bexar County. Reports include 2-inch hail that dented cars in northeast San Antonio near Converse on April 12, 2016, and a July 2017 thunderstorm that blew a large tree onto a house.
Universal City
Next to Joint Base San Antonio-Randolph in northeast Bexar County. The Randolph weather station has measured several severe gusts, including a 67 mph gust in April 2024.
Schertz
A city that spans Guadalupe, Comal, and Bexar counties along I-35 and Cibolo Creek. NOAA records describe a June 1999 windstorm that blew down trees and broke windows from Schertz toward New Braunfels and Cibolo, and Cibolo Creek flooding as recently as 2021.
Boerne
The Kendall County seat, northwest of San Antonio along I-10 in the Hill Country. NOAA's Bexar County record includes severe weather just down I-10, such as 3-inch hail at the Dominion on April 13, 2019 and a 60 mph gust measured south of Boerne on May 26, 2025.
New Braunfels
Located mainly in Comal County, with part of the city in Guadalupe County, along I-35 between San Antonio and Austin. It is also home to the National Weather Service Austin/San Antonio office that issues forecasts and warnings for the region.
What stays the same everywhere we work
Wherever your property is located, the process is the same: a Free Claim Review, a written contract with fees disclosed before any work begins, a thorough inspection, careful documentation, and ongoing communication with your insurer. Texas law caps public adjuster compensation at 10% of the insurance settlement, and you may rescind the contract within 72 hours of signing.
The region also shares a few insurance realities. It is outside the Texas Windstorm Insurance Association (TWIA) area, so wind and hail coverage typically comes from your regular insurer. Many policies carry separate wind/hail deductibles, so check your declarations page. Standard policies generally exclude flood, which matters in Flash Flood Alley. And each suburban city, as well as unincorporated Bexar County, has its own permit office, so code and permit requirements can differ from one side of a city limit to the other.
We handle hail, wind, roof, flood, freeze, fire, and water damage claims, for both residential and commercial properties. Not sure if we cover your area? Request a Free Claim Review or call +1 (832) 503-5866.
Frequently Asked Questions
Do you charge more to travel outside San Antonio?
Fees are disclosed in a written contract before any work begins; Texas law caps public adjuster compensation at 10% of the insurance settlement. Ask about your location during your Free Claim Review.
My city is not listed. Can you still help?
Possibly. We focus on San Antonio and Bexar County and the neighboring communities listed here, but we review requests from other nearby areas, such as Castle Hills, Shavano Park, Windcrest, Kirby, Selma, Cibolo, and Fair Oaks Ranch. Send a Free Claim Review request and we will let you know.
How can I check whether a storm hit my area?
Use our storm lookup tool to search a city or ZIP code for reported hail, wind, and other events. Remember that a nearby report does not prove damage at your property; an inspection is still needed.
Is wind and hail coverage different in Bexar County than on the coast?
Often, yes. Bexar County and its neighbors are not in the Texas Windstorm Insurance Association (TWIA) area, so wind and hail coverage usually comes from your regular insurer, or the Texas FAIR Plan where applicable. Many policies carry a separate wind/hail deductible; check your declarations page.
Do you have an office in each city?
No. We do not operate a physical office. We serve San Antonio, Bexar County, and surrounding communities by coming to the damaged property and handling the claim from there.